This post is a reminder that when scheduling an appointment online it is critical to remember to press the “FINISH” button at the end of the sequence in order to have the visit sent to the server. If you don’t receive a separate confirmation e-mail as soon as you make the appointment and a reminder e-mail the day before you’re coming in then the visit doesn’t exist! The button is at the very bottom right corner of the screen and can be hard to see on smaller devices. Thanks and I’ll see you in the office.